Privacy Policy

Data Controller: SocialJam S.L., a company incorporated in Spain, is the data controller responsible for your personal data when you use the Skeep app.

Skeep is a mobile-first social gaming application that lets users discover and play turn-based games, challenge friends, and communicate via messaging and group chats. Given the social and interactive nature of our Service, we collect and process certain personal data to provide and improve these features.

Our registered address is: SocialJam S.L., Carrer de Ramón Llull 2, 1r 2a, 08923 Santa Coloma de Gramenet, Spain. You can reach our privacy team at hi@skeep.me.

We collect data in three ways: data you provide directly, data generated by your use of the Service, and data received from third parties.

Data You Provide

Data Generated by Your Use

Data from Third Parties

If you sign in using a third-party service (e.g. Apple Sign In or Google Sign In), we receive basic profile data — such as a name and email address — from that provider, subject to their own privacy policies. We may also receive aggregated analytics or fraud-detection signals from our service partners.

We use the data we collect for the following purposes:

• Providing the Service — creating and managing your account, enabling gameplay, matchmaking, messaging, and group chats
• Personalisation — tailoring your game feed, recommending challenges, and displaying relevant content based on your activity
• Safety & moderation — reviewing reported content, investigating abuse, enforcing our Terms & Conditions, and protecting users from harm
• Security & fraud prevention — detecting and preventing cheating, account takeovers, and other malicious activity
• Communications — sending service-related notifications (security alerts, policy updates) and, where you have opted in, promotional messages
• Analytics & improvement — understanding how users interact with the app to fix bugs, improve features, and develop new ones
• Advertising — serving ads to free-tier users, and measuring ad performance (see Section 6)
• Legal compliance — meeting our obligations under applicable law, including responding to lawful requests from authorities

Messages & Chat Data

Messages are stored to deliver them reliably and to enable our safety team to review content when a report is filed. We do not routinely read private messages. Automated systems may scan messages to detect spam, illegal content, or policy violations. Except as required by law or described in this policy, message content is not shared with third parties.

As a company based in Spain, we process personal data of users in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR). We rely on the following legal bases:

We do not sell your personal data. We may share it only in the following circumstances:

With Other Users

Your username, display name, profile picture, and game stats are visible to other Skeep users. Messages you send are visible to the recipient(s) of those messages. Your friends list may be visible depending on your privacy settings.

With Service Providers

We work with trusted third-party companies to help operate the Service, including cloud hosting providers, analytics platforms, customer support tools, payment processors, and moderation services. These providers process data only on our behalf and under strict data processing agreements.

With Advertising Partners

For free-tier users, we share limited data (such as device identifiers and usage signals) with advertising networks to serve and measure ads. See Section 6 for more detail and opt-out options.

For Legal Reasons

We may disclose your data if required to do so by law, regulation, or valid legal process; to protect the rights, safety, or property of SocialJam S.L., our users, or the public; or in connection with a corporate transaction such as a merger, acquisition, or sale of assets, in which case the successor entity will be bound by this Privacy Policy.

Free-tier users see ads within the Skeep app. We use third-party advertising networks that may use cookies, device identifiers, and similar technologies to serve ads that are relevant to you based on your interests and activity.

What Data Is Used for Ads

• Device advertising identifier (IDFA on iOS, GAID on Android), where you have granted permission
• General location derived from IP address
• In-app activity and usage patterns
• Device type and operating system

Your Choices

• iOS: Go to Settings → Privacy & Security → Tracking and disable "Allow Apps to Request to Track"
• Android: Go to Settings → Google → Ads and enable "Opt out of Ads Personalisation"
• In-app: Access ad preferences via your account settings to manage consent
• Premium subscription: Upgrading to Premium removes all advertising from your experience entirely

Analytics

We use analytics tools to understand how users engage with the app. Analytics data is aggregated and used only to improve the Service. You can opt out of analytics data collection in your account settings.

We retain your personal data for as long as your account is active or as necessary to provide the Service. Specific retention periods are as follows:

After the retention period expires, data is securely deleted or anonymised. Deletion of your account initiates the deletion process; some data may be retained longer if required by law or to resolve ongoing disputes.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it, including:

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive data at rest
• Access controls ensuring only authorised personnel can access personal data
• Regular security assessments and penetration testing
• Incident response procedures for detecting and responding to data breaches

You are also responsible for keeping your account credentials secure. Do not share your password with anyone, and use a strong, unique password for your Skeep account.

Skeep is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete it promptly.

For users aged 13 to 15 in the EEA (or under the applicable age of digital consent in their country), we require verifiable parental or guardian consent before processing their personal data beyond what is strictly necessary to provide the Service. Certain features — including personalised advertising and some social features — are restricted for users under 16.

If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at hi@skeep.me and we will take prompt action to delete the data.

Depending on where you live, you may have the following rights regarding your personal data. We honour these rights for all users regardless of jurisdiction, where technically feasible.

How to Exercise Your Rights

You can exercise most rights directly through your in-app account settings (Settings → Privacy). For requests that cannot be completed in-app, contact us at hi@skeep.me. We will respond within 30 days. We may ask you to verify your identity before fulfilling the request.

California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete, the right to opt out of sale or sharing (we do not sell personal data), and the right to non-discrimination for exercising your rights. To submit a request, contact hi@skeep.me.

SocialJam S.L. is based in Spain and primarily processes data within the European Economic Area. However, some of our service providers and advertising partners are located outside the EEA, including in the United States.

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Transfers to countries with an EU adequacy decision
• Other lawful transfer mechanisms as required under GDPR Chapter V

You may request more information about the specific safeguards in place for any given transfer by contacting us at hi@skeep.me.

The Skeep app may contain links to third-party websites, services, or social platforms. This Privacy Policy applies only to the Skeep Service. We are not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any external services you access through the app.

If you connect a third-party account (e.g. sign in with Apple or Google), your use of that service is governed by its own privacy policy. We receive only the data you authorise that service to share with us.

We may update this Privacy Policy from time to time to reflect changes in our data practices, the Service, or applicable law. When we make material changes, we will notify you by:

• Displaying a prominent in-app notice
• Sending an email to your registered address, and/or
• Updating the "Effective Date" at the top of this document

We encourage you to review this policy periodically. Your continued use of Skeep after the effective date of any update constitutes acceptance of the revised policy. If you do not agree with the changes, you may delete your account before they take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

Supervisory Authority

If you are located in the EEA and believe we have not handled your data lawfully, you have the right to lodge a complaint with your local supervisory authority. Our lead supervisory authority is the Agencia Española de Protección de Datos (AEPD), reachable at aepd.es.